Welcome To ImprintPartner.com
ImprintPartner.com is the latest company from Excellentia Marketing Inc. which also operates TrophyPartner.com. ImprintPartner.com provides a turnkey way to order Custom Logo products from Promotional Products to Embroidered or Screen Printed Logo Apparel. We have successfully sold promotional items on our sister website (TrophyPartner.com) for the last 5 years. Now we have a dedicated website exclusively for these items. Our new site allows to to more effectively serve our customers with the latest in technology. Our mission is to provide total customer satisfaction. Our philosophy is simple: offer a wide selection of leading products at competitive prices and provide high quality customer service via phone or email. Our customers place orders with confidence, knowing they will be completed on time and accurately according to the high standards ImprintPartner.com has quickly become known for.
We do the work for you! We've taken only the very best and most current products and placed them in easy-to-use categories designed for your needs. Take a look at our selection - quality products at excellent prices. Go ahead and try us out. We're anxious to earn your business, and we'll prove it.
An Overview of the Ordering Process
Shortly after placing your order, you will receive an email notification that we have received your order. Then, one of our customer care experts will be assigned to oversee your order. He or she will check product availability, review your order for any potential problems with artwork, imprint issues and delivery times, and make sure to offer you any recommendations should our expertise be helpful.
Once your order is reviewed, you will be emailed an order acknowledgment and later a proof showing the artwork to be printed and placement on your selected item. Please return this order acknowledgment within 24 hours so as not to effect your expected date of shipment. Late approvals from customers may require expedited shipping methods or in some cases rush production charges. If you require any modification please note on the order acknowledgment.
After the order acknowledgment and artwork are approved your order will be sent to production for decoration (imprinting, screen printing, embroidery, etc). At this point there are no product returns accepted.
Artwork
All orders require camera ready artwork to avoid additional artwork fees. Artwork may be presented in originally created .EPS (encapsulated post script) or .AI (Adobe Illustrator) file formats for PC. Please convert all text to outlines when possible.
The following artwork file types are not considered camera ready: .BMP, .DST, .GIF, .JPG, .PSD, .TIF or .PSD. This includes photographs, slides, transparencies, negative stats or films that need to be reversed to positive, halftone art that needs to be resized, low resolution laser printed artwork, photocopies, faxed art, letterhead, business cards, Web images or any other art that needs to be touched-up, color separated, or multi-color art to be made one-color or otherwise improved. Stats, PMTs or computer scans of the above are not considered camera ready. If you are unable to provide camera ready artwork we have services available to create that for you at an additional charge.
